Knowledge Base Help Center
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CDN
- CDN Security Headers
- CDN Statistics
- Do I need caching plugins in addition to the CDN?
- Does the CDN perform cache warming?
- How do I create a Website Acceleration Suite template?
- How do I redirect a user based on their location and IP address?
- How do I use the CDN?
- How is SEO affected by the CDN?
- How long is website data cached for at a CDN node?
- Pages that receive a cache BYPASS
- What is the CDN?
- What is the Website Acceleration Suite?
- Why am I getting a cache MISS?
- Why are my images not being converted to WEBP format?
- Why is my Google PageSpeed score lower on mobile?
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Databases
- Building a MySQL instance on CentOS 7
- Can I set my database hostname as ‘localhost’?
- Does ‘Back Up Multiple Sites’ back up databases?
- How do I check MySQL Database sizes across packages?
- How do I connect to my database via .NET?
- How do I create a MySQL database in My20i?
- How do I download or back up my MySQL Database?
- How do I import a .sql file via phpMyAdmin?
- How do I import a .sql file via the command-line?
- How do I manage my Microsoft SQL database?
- How do I optimise and reduce the size of my database?
- How do I restore a site using Timeline Backups?
- How to fix the ‘Error Establishing Database Connection’ in WordPress
- What is MariaDB?
- What is MS-SQL?
- What’s the cost of a Microsoft SQL database?
- What’s the maximum MySQL database size allowed?
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Domain Names
- Are there any restrictions or rules on the domain name I can choose to register?
- How do I configure Goggle Workspace (formerly Google Apps)?
- How do I obtain the authorisation code/EPP code for my domain?
- How do I setup a domain redirect?
- My domain is locked with my current provider, what can I do?
- My www.domain.com doesn’t work, but domain.com works fine (or vice-versa) - what’s up?
- What does FQDN mean?
- What is a nameserver?
- What is domain propagation?
- What is your IPS Tag?
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Email Hosting
- Can I add SPF records for my domain name?
- Can I use ‘mail.domain’ in my mail client?
- How can I change my mailbox password?
- How do I add a DKIM record?
- How do I add another server/include to an SPF record?
- How do I add SRV records for Office 365?
- How do I create an email signature in webmail?
- How do I login to webmail?
- How do I migrate emails?
- How do I set up email forwarding?
- How do I set up email on my Android device?
- How do I set up email on my iPhone?
- How do I setup my mailbox in Outlook?
- How do I stop emails going to junk?
- I've reached my mailbox quota size. What can I do?
- Should you use POP3 or IMAP?
- What are MX records?
- What are my email sending limits?
- What are the recommended Thunderbird Mail client settings?
- What details should I use for a WordPress SMTP plugin?
- What is IMAP?
- What is POP3?
- What is SMTP?
- Why are the IMAP folders missing from my iPhone or iPad?
- Why can’t I send emails?
- Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?
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FTP
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Getting Started
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Other
- Articles coming soon
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Web Hosting
- 403 Response on POST Request
- Can I add SPF records for my domain name?
- Can I block visitors by country?
- Can I change my website's PHP configuration?
- Can I enable GZIP Web Server Compression?
- Can I enable HSTS?
- Can I view my FTP, email address, or database passwords?
- Can you update the version of cURL on your webservers?
- Do you disallow any WordPress plugins on your WordPress platform?
- Do you disallow any WordPress plugins on your WordPress platform?
- Does your Windows hosting support .NET Core?
- How can I create a subdomain?
- How can I modify my hosts file?
- How can I modify my hosts file?
- How can I tell if DNS has propagated for me?
- How do I find the IP address of a hosting package?
- How do I import a .sql file via phpMyAdmin?
- How do I set a custom directory index?
- How do I set up a cron job?
- How do I show custom error pages?
- How do I specify a custom index page?
- How do I take my temporary test site / StackStaging site live?
- How do I use the File Permissions Checker?
- How do I use the free Website Malware Scanner?
- How do I use traceroute?
- How do I view the most recent backups taken by Timeline Backups?
- I can't connect via FTP, what can I do?
- I installed WordPress on the temporary URL, how can I change it to my domain name?
- Improve your WordPress website’s TTFB
- Is ImageMagick supported?
- Is ionCube PHP Loader installed?
- Is mod_rewrite enabled?
- Is Sellerdeck supported on your platform?
- Is your hosting environmentally-friendly?
- Providing Access Logs to a Third-Party provider
- Should I choose a Linux or Windows hosting package?
- Temporary URLs: what are they and what are they used for?
- What are your default index pages?
- What do I do if I believe a site is in breach of the Acceptable Use Policy/Terms of Service?
- What hosting do I need?
- What is the IP Address that my site uses for external connections?
- What version of Windows do you run on the Windows servers?
- Where can I view the nameservers of a domain?
- Which PHP functions are disabled on your WordPress platform?
- Why am I seeing an Upgrade to PRO message within Web Builder?
- Why is my website not able to send email?
- Show all articles (31) Collapse Articles
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WordPress
- Do you offer WordPress CLI?
- Do you support WordPress Network (Multisite)?
- How do I add and use WordPress contact forms?
- How do I reset my WordPress user password?
- I installed WordPress on the temporary URL, how can I change it to my domain name?
- What details should I use for a WordPress SMTP plugin?
- What is WordPress?
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Is your hosting environmentally-friendly?
Posted
Updated
ByJohan Harmse
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Yes, we’re committed to reducing our carbon footprint, both in our data centres and workplace.
We achieve this through efficient power systems, renewable energy, a modern hosting platform and green company policies. You can find full details at Green Hosting, and you check whether your website is hosted using green energy at the Green Web Foundation.
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